The Great Courses Customer Support

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800-832-2412Just Now1-800-832-2412 Exchanges & Returns Contact Us Gift Certificates Accessibility Customer Service Lifetime Guarantee FAQs Take Your Courses Anywhere Watch any course anytime, on your TV, computer or your favorite mobile device.

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6 hours ago25 Experts have compiled this list of Best Customer Service Course, Tutorial, Training, Class, and Certification available online for 2021. It includes both paid and free resources to help you learn about Customer Service and these courses are …

Estimated Reading Time: 8 mins

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800-832-2412Just NowDiscover More Best Sellers The Great Courses Daily Careers Apps Help 1-800-832-2412 Exchanges & Returns Contact Us Gift Certificates Accessibility Customer Service

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8 hours agoContact The Great Courses customer support at toll-free phone number. Call or write an email to resolve The Great Courses issues: Account, Return/ Replace. Visit the company website www.thegreatcourses.com or live chat for more information.

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1 hours agoStart learning today from the best 7 Customer Service online courses and classes with a certificate. Our team looked at 26 Customer Service courses, but these 7 really stood out. The list of Customer Service learning resources was compiled based on factors like price (free vs paid), difficulty level, the number of students, instructor and duration.

Estimated Reading Time: 5 mins

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3 hours agoWhat are the best free online certificate courses in customer service? Customer service is a highly useful skill for a very wide range of jobs. If you only have time for a short free online customer service course, we recommend you check out our certificate courses.

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8 hours agoIn this online course, you will discover the 7 essentials to excellent customer service to maintain happy customers and clients who will never leave you for the competition. Highlights: 22 practical tutorials. Learn why customer service is so important and the impact it has on your business.

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800-832-24122 hours agoDiscover More Best Sellers The Great Courses Daily Careers Apps. Help. 1-800-832-2412 Exchanges & Returns Contact Us Gift Certificates Accessibility Customer Service. Lifetime Guarantee FAQs. Take Your Courses Anywhere Watch any course anytime, on …

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4 hours agoEvery Great Course goes on sale at least once a year at up to 70% off its retail price. This revolving sales approach allows you to get both great value and great service. Here's how: Producing large quantities of only the Great Courses currently on sale keeps …

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8 hours ago

1. For your convenience, every shipment includes a return form on the back of your invoice. If you do not have your invoice, you may print the form here. Please send this form back with your purchase including all original discs, boxes, and guide books. We will issue an exchange, a refund check, or a refund to your credit card within 4-6 weeks of receiving your return. For exchanges, you may choose any course of equal or lower value. Please write the course number of the new course you are requesting on the form, or in a separate note in the box if the form is not available. When estimating the value of your exchange, please remember to include shipping and processing and original coupon value, if used. Download version of the Return Form. Please return courses to:

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1 hours agoThe term 'online customer service’ is used in reference to any service provided to help, support and advise customers via digital channels. This extends to a wide variety of different types of customer support, including real-time live chat, email support, social media support, publishing FAQ pages and communicating via Skype.

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7 hours agoIf you have ever placed an order with the Great Courses and provided an email address to us, you have an online account and password. If you cannot locate your password, Click here to recover it. If you’ve forgotten your e-mail address, please contact us and a customer service agent will assist you.

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7 hours ago

1. HubSpot Academy. HubSpot Academy offers a few different courses that provide useful customer service lessons. The most notable one being the new Inbound Certification course which includes the most recent updates to the Inbound Methodology.
2. Customer Service Training by Alison. Alison's customer service training program is designed for employees at any stage of their customer service career.
3. Support Professional Training by Service Strategies. This support training provided by Service Strategies helps technical support reps provide high-quality customer service.
4. Culture of Services: New Perspective on Customer Relations by edX. edX's customer relations training program uses videos of real-life service interactions to teach attendants customer service skills.
5. Call Center Customer Service by Universal Class. Universal Class is a website that provides accredited courses on just about anything you can think of, including customer service.
6. Customer Service Advantage by Bonfire Training. Bonfire offers team training that "uniquely personalize[s] the development experience for each person."
7. Customer Service Refresher Training by Business Training Works. Customer service roles can often be strenuous and it's common for experienced customer service reps to burn out over time.
8. Communication by SkillPath. SkillPath's Communication courses provide valuable lessons about communication skills that are imperative to customer service.
9. A+ Customer Care by WorkLifeBalance. This training program is designed to help reps identify customer needs and resolve service problems in a timely manner.
10. 7 Essentials to Excellent Customer Service by GoSkills. GoSkills offers a variety of online career development programs. This one covers the fundamentals for providing excellent customer service and is great for people who don't have much experience in the customer service field.

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9 hours agoLearn great communication skills and professional customer service skills with this free online course. Publisher: Workforce Academy Partnership This free online Customer Service training course will teach you about the basics of customer service, and how focusing on the customer and identifying their expectations can help you improve your

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8 hours agoLearn the great communication skills and customer service professional skills with this Customer Service Skills Free online course. Introducing Alison Business - empowering the workforce of the future A cost efficient one-stop training solution for businesses with plans to suit all budgets.

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8 hours agoThis customer success training covers the operational and tactical practices and skills required to be effective in multiple customer success roles. It’s a great option for those who prefer more flexibility, because the program can be custom-tailored to fit their needs. Price: $75/month. Duration: ongoing. 17.

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Just NowCustomer Service Training This course will provide you with the information needed to understand how a positive attitude, going a step beyond basic customer service, and dealing effectively with complaints will enhance your work experience.

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2 hours agoCustomer Service Training This course will provide you with the information needed to understand how a positive attitude, going a step beyond basic customer service, and dealing effectively with complaints will enhance your work experience.

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1 hours agoCustomer Service Courses Online. Discover what it means to deliver truly exceptional customer service courses online and take your career to the next level. OHSC is proud to offer the UK’s finest range of distance learning opportunities, for existing and future customer service professionals. With total flexibility and no deadlines to worry about, our Customer Service Courses Online, work

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3 hours agoThe most common ways are by enrolling on to an online Customer service course where the content will be accessed online or by enrolling on to a classroom Customer service course where the course will be taught in an in-person classroom format, at a given location. reed.co.uk also advertises distance learning courses and in-company Customer

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Just NowThis course is a great place to get started. As a consumer, you’ve experienced both good and bad customer service. The type of experience your consumers have can make or break your business. In order for your employees to provide the best customer service, they must understand the fundamentals. Does your team need more than the basics?

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3 hours agoEach online training unit includes lectures and quizzes to explore various aspects of customer service. On average, the course takes between one-and-a-half to two hours to complete. Program Objectives. After completing this course, you should be able to: Describe exceptional customer service. Identify the benefits of great customer service.

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5 hours agoThe Customer Focus™ online customer service training brings our best customer service training direct to the learner’s computer. Here is customer service training that is cost effective, perfect for the company with multiple locations, and available as an individual license or a group license that could include your entire organization.

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3 hours agoLearning from training courses is a great first step, but to truly master customer service your trainees need to practice what they've learned. You can use practice exercises to mimic common problems and put their newfound skills to the test.

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5 hours ago& Eastern Pennsylvania complaint #[redacted], The Great Courses is accepting the return of all the customer’s purchases from us and is refunding the entirety of the amount of the returned items ($10,142.14) by refund check.

Rating: 1/5(16)
4 stars: (1)
1 stars: (4)
Location: 1001 Highway T, Topeka, 65613-8112, Kansas

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9 hours agoStudy Customer Service Course Online and learn Techniques to Ensure 100% Customer Satisfaction. Great customer service is one of the most important foundations of a successful business. Our Customer Service Course Online will teach you all the essential elements of customer service and how it can be used in the day-to-day operations of any

Rating: 4.1/5(179)
Course ID: CFS02CS
Access: Lifetime

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4 hours agoThe courses are very good, some even great. I have over 20 courses, most in history, theology, language and the arts. Up until now, I have gotten the courses on DVD. I just installed the app on my Kindle fire and I am delighted to be able live stream or download them.

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(800) 832-24124 hours agoThe Great Courses has a consumer rating of 2.5 stars from 28 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about The Great Courses most frequently mention credit card and customer service problems. The Great Courses ranks 203rd among Education Other sites. Service 8.

Rating: 2.6/5(26)
Location: 4840 Westfields Blvd, Suite 500, Chantilly, 20151, VA
Phone: (800) 832-2412

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7 hours agoGreat customer service often comes down to an interaction between two people: the employee and the customer. By becoming the type of customer who employees will go out of their way to serve, you

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21.086.4174 hours ago

Rating: 3/5(8)

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4 hours agoDevelop Your Customer Service Skills With OnDemand Online Courses Now, more than ever, improving customer satisfaction is a top priority for organizations. Our Customer Service Essentials (CSE) training is designed to increase the confidence of your team members while maintaining exceptional customer service.

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8 hours ago

1. Business and Administration Level 2. Online FREE course to improve your practical skills and performance in the workplace. vision2learn. Great Service. Highly Rated.
2. Level 2 Certificate in the Principles of Warehousing. Gain a detailed understanding of a variety of warehouse processes. The Skills Network. Great Service. Distance learning.
3. Level 2 Certificate in Event Planning. Learn how to plan, organise and evaluate events. The Skills Network. Great Service. Distance learning. 4 weeks · Self-paced.
4. Level 2 Certificate in Principles of Business Administration. Develop your knowledge to successfully work in a business administration role. The Skills Network.
5. Children and Young People's Mental Health Level 2. Online FREE course to increase your knowledge and awareness of children and young people's mental health.
6. Level 2 Certificate in Information, Advice or Guidance. Complete online for FREE when it suits you, with study materials and tutor support. Give better advice and guidance.
7. Level 2 Certificate in Principles of Team Leading. Complete online for FREE when it suits you, with study materials and tutor support. Become a Team Leader.
8. Level 2 Understanding Tenant Support in Social Housing. Complete online for FREE when it suits you, with study materials and tutor support. Learn Tenant Support Skills.
9. Level 2 Certificate in Understanding Retail Operations. Complete online for FREE when it suits you, with study materials and tutor support. Understand Retail Operations.
10. Equality and Diversity Level 2. Online FREE course to learn how to successfully operate in a culturally diverse environment. vision2learn. Great Service. Highly Rated.

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Just NowCustomer service training is a vital part of any business and can ultimately be what either makes the business a success or marks it as a failure. Frustrated or unhappy consumers can have a negative impact on your business operations. Regardless of the nature of your company’s business, it is so important to adopt the right strategies to better the quality of customer service. Customer

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6 hours agoThe Customer service courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Customer service course which provides CPD points/hours or qualifications, there are a number of learning options available.

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8 hours agoThis Customer Service – Management Level Training Course is offered throughout South Africa. – Cape Town, Durban, Johannesburg, Port Elizabeth –. We now offer this programme, and all our training courses as Virtual Training , to meet your unique needs arising from the COVID-19 Corona Virus epidemic. Download a PDF Version.

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8 hours agoIn order to have a truly successful business, you need to provide good customer service. It is believed that 96% of unhappy customers don’t ever complain; however, 91% of those simply leave and never come back. The main reason for customer churn is not price but bad customer service.

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8 hours agoCourse Description: Customer Service is very important, and it plays a role in many industries, such as financial, retail or travel. So having a qualification in customer service will enhance your CV and help you to succeed. This course introduces the fundamentals of excellent customer service and how it can be provided in a range of sectors and situations.

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4 hours agoThis is Module 1 of this free Customer Service Basics course. It is offered using HTML 5 so it can be viewed in most browsers without additional plug-ins. Please note: This course was created for individual use only and is offered to those who can not normally afford quality online training in customer service. It is not intend for corporate use.

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5 hours agoAmazing customer service is crucial for any organization that depends on its customers to be successful. Gain Loyal Customers. Topics include customer experience training, people, employee and customer interaction, customers retention, customer service skills, engagement, job commitment, Dale Carnegie courses and training, tools, learning, positive first impressions, manage customer

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3 hours agoOur training is broadly grouped into customer service training courses, health and safety training courses and business etiquette training courses. Visit our video training library for all ours skills training courses. Our training library includes: 400+ short, practical, easy to understand videos. eBooks.

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6 hours agoa month billed annually. Buy now. View details Close details. What you get: Unlimited access to Customer Service Training. Unlimited access to all courses on GoSkills.com. Earn an accredited Certificate of Training for every course you complete. Learn at your own pace. Learn from hand picked award-winning instructors.

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2 hours agoGet free customer service training, expand your career and achieve your dreams without leaving your comfort. Explore the options here.

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4 hours ago"I loved this course. Del provides so many practical customer service tips and strategies. The videos are brief and straightforward. The downloadable resources are great. The course navigation is attractive and easy to use. I loved Del’s Service Recovery model and will bring it to my entire customer service team. It’s so easy to follow."

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5 hours agoThe Great Courses is one of many online educational platforms out there, though it’s been around longer than most—since the 1990s. It markets itself primarily to “lifelong learners,” often professionals (or retired professionals) who enjoy learning about new subjects and disciplines and cultivating new skills in their free time.

1. Author: Amelia Kennedy
Estimated Reading Time: 8 mins

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6 hours agoThe Great Courses Plus is a subscription-based video streaming service that's also an online learning site.To also classify it as a streaming service

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3 hours ago1 day course. 4.62 (393 reviews) Starting from. $490. Booking Options. In Person Online. What you will learn: Define what great customer service is for yourself and others. Get serious about delivering great customer service.

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4 hours agoThis is an app for the Great Courses subscription service, similar to but seemingly easier to use than the Amazon Great Courses channel. (The Amazon channel always insists on telling you which programs are the most popular first, making it almost impossible to find the program you wish to see by browsing.) (This is not the only Amazon channel

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Frequently Asked Questions

Which is the best course for customer service?

Customer Service Training by Alison Alison's customer service training program is designed for employees at any stage of their customer service career. It introduces the basic concepts of customer service through a 1-2 hour online course.

What are the reviews of the Great Courses?

The Great Courses has a consumer rating of 2.72 stars from 18 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about The Great Courses most frequently mention customer service and credit card problems.

Where can I study customer service for free?

Study the basics of good customer service, along with the primary duties of those who work in a customer service setting. For more information or to discuss any of our courses in more detail, contact a member of the team at Oxford Home Study Centre anytime. Explore various free courses on our website.

Where can I order from the Great Courses?

The Great Courses accepts credit cards or purchase orders from public and community libraries, school districts and charter schools, colleges and universities within the US and Canada. Organizations and businesses not included in this list may order using a credit card, check, or money order in US funds.

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